Introduction

Here at WaveOMS, we respect nothing more than your right to privacy and security while using our website or services. We understand that people need to trust in the website that they are interacting with, so we have made it our mission to ensure that our customers, visitors to our website and or subscribers to our services can have total confidence while engaging with WaveOMS. We promise today, and forever, to treat the protection of your data, privacy and online security very seriously and we put this at the heart of everything we do.

This privacy policy provides transparent information about the ways in which WaveOMS collects, uses, stores, shares or keeps personal information provided to our company by our customers or users who interact with our services. WaveOMS comply with our obligations under the Data Protection Act 1988 and Data Protection (Amendment) Act 2003, and the EU2016/679 General Data Protection Regulation (GDPR) and the Privacy and Electronic Communications, EC Directive, Amendment Regulations 2011. By submitting your information and using our website or services, you consent to the collection, storage and processing of your information by us in the manner set out in this privacy policy.

Data Control

For the purposes of the EU2016/679 General Data Protection Regulation (GDPR), the company that is ultimately responsible for the control of your data while using our services is Unit 50, Park West Road, Park West Industrial Park, Dublin 12, Ireland. Should you have any questions on how we protect your privacy, please feel free to drop us a line at: [email protected]

Information Collected

There are 2 types of information that we collect from you, personal data, and non-personal data.

Personal Data

Personal Data is collected from you if you voluntarily submit it to WaveOMS.com. The provision of all personal information is voluntary, but some may be necessary in order to fully use our services, for example purchasing information that is required to complete a transaction. The types of personal data we collect are:

• Name
• Address
• Email Address
• Telephone number
• IP address

This is information that you provide to us when you:

• Browse our website
• Login to your account on our website
• Enter a WaveOMS competition via our website, or Social Media
• Opt-in to our marketing communications (e.g. newsletter, discount club)
• Communicate with us via our customer service channels
• Engage with us on social media, e.g. ‘likes’, ‘tweets’, ‘shares’, ‘retweets’, ‘reposts’

Non Personal Data

Non-Personal Data is collected from you when you engage with our site. This is information about your visits and how you navigate through our website. Including, (but not limited to), your page views, the length of your visit, browser type, operating system, IP address and location. Although classified as personal data, we will not use your IP address to identify you personally. This information is used to help WaveOMS.com improve our website and to help ensure it is optimized best for your browser.

Information We Do Not Collect

Unnecessary data: WaveOMS.com will never, ever ask you for information that is not necessary. Our aim is to ensure you have the best experience possible on our site, without any compromise on your privacy or security.

Financial data: WaveOMS.com is a PCI compliant company and do not collect or store any sensitive payment information. 

Sensitive personal data: WaveOMS.com do not collect or store data of a highly sensitive nature. For example, we will not store your gender, marital status, personal group membership, political views, sexual orientation, religion, age, disability, or race.

Data relating to minors: WaveOMS.com’s website or services are not intended for children and we do not intentionally or knowingly solicit or collect personal information from individuals under the age of 18. WaveOMS.com’s websites and or services are not permitted to be used by individuals under the age of 18.

How Your Data Is Used

Personal Data

We will process any Personal Data you provide to us for the following purposes:

• To conduct our business with you and activate your ability to use our services
• To provide you with the goods you have ordered
• To conduct financial transactions for goods you purchase from us
• To prevent fraudulent activity
• To personalise our site for you
• To send you business or transactional communications unrelated to marketing
• To send you the WaveOMS marketing communications only where you have subscribed to receive these
• To contact you, (if required), in connection with your order or to respond to any communications you might send to us via our regular communications channels or via social media
• To enable you to share content from our site to your social media accounts

Non-Personal Data

We use non-personal data gathered from visitors to WaveOMS.com in an aggregate form and for statistical purposes to gain a better understanding of where our visitors come from, how they interact with our site, and to help us better design and organise our web site for ease of customer interaction.

Marketing

Consent

To subscribe to the direct marketing from WaveOMS.com, you must explicitly consent to do by populating our sign up from on our website. You will never receive our marketing communications unless you have explicitly provided your consent to WaveOMS. When you provide your explicit consent to subscribe to our marketing, we will use your details to send you updates on WaveOMS offers, products and services which we identify as being relevant to you. Our sign-up form will specifically indicate in an unambiguous manner exactly what you elect to subscribe to. 

Unsubscribe

You can unsubscribe or ‘opt out’ from our marketing at any time. To instantly opt out, simply click the ‘Unsubscribe’ link at the bottom of a marketing email that has been sent to you. Alternatively, you can email [email protected] indicating ‘Unsubscribe’ in the subject line with your request to unsubscribe and we will action this for you within 1 business day. We respect your right to not receive our marketing even after consent and subscription, and we have made unsubscribing as easy as possible for you. Should you ever have any questions, please do not hesitate to drop us a line at: [email protected]

Disclosure of Information

Personal Data

We may disclose the data that you submit to WaveOMS.com:

• For the purpose of completing an agreed transaction with you or to carry out the course of our business (e.g. to employees of WaveOMS.com or nominated service providers e.g. delivery service providers or software service providers)
• To legal enforcement authorities or legal representatives If we are required to do so by law or during the course of any legal proceedings
• To acquirers or any prospective acquirers of our business or of an asset of our business*

*We reserve the right to transfer information (including your Personal Data) to a third party in the event of a sale, merger, liquidation, receivership or transfer of all or substantially all of the assets of our company provided that the third party agrees to adhere to the terms of our Privacy Statement and provided that the third party only uses your Personal Data for the purposes that you provided it to us. You will be notified in the event of any such transfer and you will be afforded an opportunity to opt-out.

Non-Personal Data

We may provide non personal data to third parties, where such information is combined with similar information of other users of our web site. For example, we might inform third parties regarding the number of unique users who visit our web site, the demographic breakdown of our community users of our web site, or the activities that visitors to our web site engage in while on our web site. The third parties to whom we may provide this information may include potential or actual advertisers, providers of advertising services (including web site tracking services), commercial partners, sponsors, licensees, researchers and other similar parties.

Retention of Your Data

WaveOMS will retain your personal data for the minimum amount of time required in order to successfully carry out the specified purposes for collecting that data. Personal data will only be held for longer than necessary if we are required to retain this data by law or to facilitate any ongoing or prospective legal proceedings, or to assist in the prevention of fraud.

Security

WaveOMS understand that you’re concerned about the security and privacy of your online transactions, and we take online security very seriously. Our site, WaveOMS.com is fully compliant, we do not hold sensitive payment data when users interact with our site.

Updating, Verifying and Deleting Your Data

WaveOMS encourage all of our account holders to proactively keep their personal data and records up to date and current. In accordance with our obligations under the the Data Protection Act 1988 and Data Protection (Amendment) Act 2003, and the EU2016/679 General Data Protection Regulation (GDPR) and the Privacy and Electronic Communications, EC Directive, Amendment Regulations 2011, we will update or delete your Personal Data accordingly at your request. Please contact us at [email protected] to have your Personal Data updated, amended or removed entirely from our systems.

Your Rights

To be informed

Through our Privacy Policy, WaveOMS want to be as informative and as transparent as possible to ensure that you are aware of how seriously we treat your privacy and security while dealing with our business. If you have any questions on how we collect, retain and process your data, we would be happy to assist – please reach out to us at: [email protected].

To access your personal information

You may request that we provide you with a record of the personal data that we retain about you. To make a data access request, please email [email protected]. In the interest of Data Protection, WaveOMS will require you to validate your access request and provide evidence of your identity. We aim to fulfil verified and active Data Access Requests within 30 days where they are not excessive, repetitive, invalid or unfounded. WaveOMS.com will never hold unnecessary data for longer than required for fulfilling the specified purpose of which it was collected. We may not always be able to fully present what you have requested, for example if it would impact the duty of data protection or confidentiality we owe to other individuals, or if we are otherwise legally entitled to deal with the request in a different manner.

To correct / erase personal information

You can request that WaveOMS correct any information about you which is incorrect. You can request that your information is erased. We always endeavour to fulfill your request fully, however we may not always be able to fully comply with your request. For example, where we need to keep using your information to comply with our legal obligations, or where we need to use your information to establish, exercise or defend legal claims.

To restrict how we use personal information

You may request that WaveOMS.com restrict the use of your personal data in certain circumstances, for example:

• where you think the information is inaccurate and it needs to be amended, updated or verified
• where you wish to unsubscribe to our marketing but do not wish to have your data erased

To request us to transfer your information to another organisation

You can request that we provide your personal data for transfer to the Data Protection Officer in another organisation in a structured, commonly used, machine readable format.

Amendments to Our Privacy Statement

Any changes to this Web Site Privacy Policy will be posted on this web site so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any time we decide to use Personal Data in a manner significantly different from that stated in this Web Site Privacy Policy, or otherwise disclosed to you at the time it was collected, we will notify you by email, and you will have a choice as to whether or not we use your information in the new manner.